Getting Started

Some tips to help you get started with our helpdesk.

How to add a new trouble ticket
First, click the "+ New support ticket" link that you should see near the top of this page.  Then fill out the form that you will see on the follo...
Thu, 17 Apr, 2014 at 11:23 AM
How to check the status of my ticket
You should receive email notifications of any new activity regarding your trouble ticket, but if you would like to login to the helpdesk site and check the s...
Thu, 17 May, 2012 at 9:05 AM