You should receive email notifications of any new activity regarding your trouble ticket, but if you would like to login to the helpdesk site and check the status of your ticket you can do that as well.
First, click the "Check your ticket status" link in the blue navigation bar at the top of this site. If you are not logged in, it will prompt you to do so. After you login, you will see a list of all of the tickets that you have submitted. Simply click on the subject of any of these tickets to see it's current status and any actions that have been taken.
If you do not know your login information:
When you submitted your first trouble ticket an account was created automatically for you. You should have received an email with a link to activate your account which will allow to set your password. If you cannot find this email, your local Tech Support Agent can have it resent to you.
