Common Problems

Common issues that have come up at Learning Lab.

Why is my student's Parent not receiving Notes Home emails?
There are several reasons why this can happen, please confirm all of the following before entering a new ticket: Make sure that their email address has bee...
Mon, 22 Apr, 2013 at 3:41 PM
Why can't I print?
Printers are notoriously troublesome, not just at Learning Lab, but any office environment with a shared printer.  There are a couple of things that you can...
Mon, 7 Oct, 2013 at 9:29 AM
When I try to send email, I see a red x
Unfortunately, this is a current problem with our mail server and Internet Explorer.  The short term fix for this problem is to use a different web browser, ...
Fri, 25 May, 2012 at 6:29 AM
Is my computer infected with the DNS Changer malware/virus?
The easiest way to check is to go to the following site:http://www.dns-ok.us/
Sun, 8 Jul, 2012 at 5:18 PM