Printers are notoriously troublesome, not just at Learning Lab, but any office environment with a shared printer. There are a couple of things that you can quickly try that will hopefully make a difference:
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Make sure that there are no documents in your queue that have failed and are preventing your current document from printing.
- Windows 7 Users: Click the Start button, then choose Devices and Printers.
- All Other Windows Versions: Click the Start button, then choose Settings, then choose Printers and Faxes.
Then double click the printer that you are using and it will pull up a list of documents that are currently trying to print. If any of those documents are reporting an error, select them and choose Document > Cancel from the menu. If your document still does not print, continue to the next step. - Turn the printer off, and then back on.
- Restart your computer.
If you still cannot get your document to print, please submit a trouble ticket.